Support

Notifications tell you when it’s your turn in a turn-based game, and about challenges and friend requests. Check that notifications are allowed for Backgammon in your phone’s settings. On Android, also allow the app to run in the background in the battery settings, or notifications may arrive late. Notifications need an internet connection and an online account, so they start after your first online game.

Open Profile → Sound and turn up sound effects or the dice call-outs. On iPhone, the silent switch also mutes the game.

Open the link on your phone, or go to Friends → Add friend → Have a code? and type the code. The quickest way is in a game: tap your opponent’s name, or tap Add friend when the match ends.

Not yet. Your online account is tied to a key stored on the phone it was made on, so a new phone starts a new account. Games against the bot don’t need an account.

Yes, and you can check. Before an online match starts, the server fixes a secret seed and shows its fingerprint. Every roll comes from that seed. After the match, open it in Games → Finished → Review and tap Check the dice: your phone recomputes every roll from the revealed seed.

Tap the player’s name, in a game or in Friends → Recent opponents, then tap Report and pick a reason. The game is attached to the report. You can also block the player from the same card.

Online play may be suspended for an account that broke the fair-play rules in our Terms of Use. You can still play the bot. If you think it’s a mistake, write to us with your player name.

In the EEA, the UK and Switzerland, open Profile → Ads → Ad privacy choices. On iPhone you can also allow or stop tracking in Settings → Privacy & Security → Tracking. See our Privacy Policy.

In the app, go to Profile → Account → Delete account. If you no longer have the app, write to support@troysoft.com.tr with your player name. The details are on Delete your account.