Delete your account
You can delete your Backgammon account and its data at any time. Games against the bot don’t need an account, so you can keep playing them afterwards.
In the app
- Open Backgammon and go to the Profile tab.
- Scroll to Account and tap Delete account.
- Tap Delete my account to confirm.
The account is deleted straight away.
Without the app
Write to support@troysoft.com.tr with the subject “Delete my account” and your player name (for example SwiftPebble#4821). If you don’t remember it, tell us roughly when you last played and against whom. We delete the account within 30 days and reply when it’s done.
What is deleted
- Your sign-ins and sign-in tokens, so the account can no longer be used.
- Your notification tokens.
- Your friends, friend requests, blocks, invite codes and challenges.
- Your ratings, rating history, statistics, season results and leaderboard places.
- Your player name, avatar and country, which are replaced with anonymous values.
Any match you are playing is forfeited first, so your opponent isn’t left waiting.
What is kept
- Finished online games stay for your opponents, showing an anonymous name instead of yours.
- Reports and bans stay as long as we need them to keep online play safe.
- Server logs, which don’t include your name, are deleted after 30 days (web server access logs after 14 days).
More detail is in our Privacy Policy.